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The Effect of Bots on Human Interaction in Online Communities
Safadi, Lalor, Berente · MIS Quarterly · 2024
- Authors
- Safadi, Lalor, Berente
- Year
- 2024
- Venue
- MIS Quarterly
- Topic
- bots
Summary
Analyzes almost 70 million Reddit posts to measure how bots change human-to-human interaction, distinguishing reflexive bots (delegated by participants) from supervisory bots (delegated by moderators). Reflexive bot activity reduces direct reciprocity and increases generalized reciprocity; supervisory bot activity reduces preferential attachment among human participants.
Sources
- 01AIS eLibrary (MIS Quarterly 48:3)Academic2024
- 02DOI resolver (10.25300/misq/2023/17901)Academic2024