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Platform Governance with Algorithm-Based Content Moderation: An Empirical Study on Reddit
He, Hong, Raghu · Information Systems Research · 2025
- Authors
- He, Hong, Raghu
- Year
- 2025
- Venue
- Information Systems Research
- Topic
- moderation
Summary
Analyzes public moderation records to study how volunteer moderators react when communities adopt algorithm-based moderation bots. Finds bots augment rather than replace volunteers: moderators shift effort from simple policing toward subjective rule violations and community-nurturing activities. Evidence on whether Reddit's volunteer-based moderation model can be made scalable and sustainable.
Sources
- 01
- 02DOI resolver (10.1287/isre.2021.0036)Academic2025